Crisis Services

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If specialized response and resolution is required to meet a person’s need, the Sioux Rivers Regional MHDS has several options. At Mercy Medical, Unity Point and Cherokee MHI, staff are trained to mitigate crisis situations, are available 24 hours a day, seven days a week. The Community Mental Health Centers have trained mental health professionals available by phone 24 hours per day, as well as walk in during business hours. The primary goals of these agencies are crisis assessment, resolution, and screening for inpatient hospitalization.

During normal office hours, emergency service shall be available from the designated local Mental Health Center clinical professionals and paraprofessionals. At all other times, emergency services shall be arranged via telephone or face-to-face intervention when needed with an on-call paraprofessional. Outside of regular business hours, the Mental Health Center maintains a recorded message which provides instructions and phone numbers of on-call staff, as follows: